Last updated: October 13, 2026
1. Introduction
Welcome to Profileva (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, https://profileva.com (the “Website”), and in connection with our services.
This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and what choices you may have regarding your personal information.
By using our Website or services, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on how you interact with Profileva, we may collect the following categories of information:
2.1 Personal Information You Provide
When you contact us, submit an enquiry, request a service, or communicate with us, you may provide information such as:
- Name
- Email address
- Phone number, if provided
- Professional background, employment history, skills, qualifications, and career goals
- LinkedIn profile URL or other professional profile links
- Information you provide for profile writing, personal branding, résumé improvement, or related services
- Messages, feedback, and other information you choose to share
Please do not send passwords, government identification numbers, financial account credentials, or other sensitive information unless it is specifically required for a legitimate purpose and we have provided a secure method for sharing it.
2.2 Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, depending on the Website’s configuration and the tools we use. This may include:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and interactions with the Website
- Referring website or source
- Date, time, and duration of visits
This information may be collected through server logs, cookies, analytics tools, or similar technologies where enabled.
2.3 Information from Third Parties
We may receive professional information from publicly accessible sources or third-party platforms when it is relevant to a service you request. We will handle such information in accordance with applicable law and the terms governing the relevant sources.
3. How We Use Your Information
We may use personal information for the following purposes:
- To respond to enquiries and customer support requests
- To provide, personalize, and improve our services
- To review professional information you submit for profile enhancement or personal branding
- To communicate about service requests, deliverables, and updates
- To operate, maintain, secure, and improve our Website
- To prevent fraud, misuse, unauthorized access, and other harmful activity
- To comply with applicable legal obligations
- To send marketing communications where permitted by law and, where required, with your consent
We will not use your information for purposes materially different from those described here without an appropriate legal basis or notice where required.
4. LinkedIn and Third-Party Platforms
Profileva may provide services related to LinkedIn profiles and professional branding. LinkedIn is a separate platform operated by LinkedIn Corporation and its affiliates.
Profileva is independent and is not affiliated with, endorsed by, or officially connected to LinkedIn unless explicitly stated otherwise.
Your use of LinkedIn and other third-party platforms is governed by their own terms and privacy policies. We encourage you to review those policies separately.
We do not require your LinkedIn password to provide ordinary profile-writing or personal-branding services. You should not share your password with us.
5. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to support essential functionality, remember preferences, understand website usage, and improve performance.
Where applicable, you can manage cookies through your browser settings or any cookie preference tool provided on our Website. Disabling certain cookies may affect some Website functionality.
If we use analytics, advertising, or other non-essential cookies, we will provide any notices or consent options required by applicable law.
6. How We Share Information
We do not sell your personal information for money. We may share information in limited circumstances, including:
- Service providers: With trusted providers that help operate our Website, communications, analytics, hosting, or business systems.
- At your direction: When you ask us to share information or authorize a particular disclosure.
- Legal requirements: When disclosure is required by applicable law, regulation, court order, or lawful government request.
- Safety and security: When reasonably necessary to protect our rights, users, business, or the security of our Website.
- Business changes: In connection with a merger, restructuring, acquisition, or transfer of business assets, subject to appropriate safeguards and applicable law.
Where appropriate, we seek to ensure that service providers handle personal information securely and only for authorized purposes.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer needed, we will take reasonable steps to delete it or anonymize it, subject to applicable legal requirements.
8. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure. You should take care when sharing information online and avoid sending confidential credentials through ordinary email or unsecured channels.
9. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information, subject to legal exceptions
- Object to or request restrictions on certain processing
- Withdraw consent where processing is based on consent
- Request a copy of certain information in a portable format
- Opt out of marketing communications
To submit a privacy request, email support@profileva.com. We may need to verify your identity before acting on a request. We will respond within the timeframe required by applicable law.
You may opt out of marketing emails by following the unsubscribe instructions included in them, where available. You may still receive essential service-related communications.
10. Children’s Privacy
Our Website and services are not intended for children under the age at which they can lawfully consent to the relevant data processing in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us unlawfully, contact us at support@profileva.com so that we can review the matter and take appropriate action.
11. International Data Transfers
Our Website or service providers may process information in countries other than the country in which you reside. Those countries may have different data protection laws.
Where required, we will take appropriate steps to protect personal information when it is transferred internationally.
12. Third-Party Links
Our Website may contain links to third-party websites, platforms, or services. We do not control their privacy practices or content and are not responsible for their policies.
Visiting a third-party website is subject to that website’s own terms and privacy policy. Please review those policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.
14. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy or the way we handle personal information, please contact us:
Business: Profileva
Website: https://profileva.com
Email: support@profileva.com