Last updated: October 14, 2026
1. Introduction
Welcome to Profileva (“Profileva,” “we,” “our,” or “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website, https://profileva.com (the “Website”), and any services we provide through it.
By accessing our Website, submitting an enquiry, purchasing a service, or otherwise engaging with Profileva, you agree to these Terms. If you do not agree, please do not use our Website or services.
2. About Profileva
Profileva provides professional branding and career-presentation services. Depending on the services offered and agreed upon, these may include:
- LinkedIn profile enhancement and optimization
- Professional headline and summary writing
- Experience, skills, and profile content improvement
- Personal branding guidance
- Professional content and career-presentation assistance
- Related services described on our Website
The specific scope, deliverables, timelines, and fees for a service will be communicated before or during the ordering process.
3. Eligibility
You must be legally capable of entering into a binding agreement under the laws applicable to you to purchase our services.
If you use our Website on behalf of a company or another organization, you confirm that you have authority to accept these Terms on its behalf.
4. Your Responsibilities
When using our Website or purchasing our services, you agree to:
- Provide accurate, current, and complete information.
- Ensure that the professional details, employment history, qualifications, achievements, and other materials you provide are truthful.
- Review the information and drafts we prepare before using or publishing them.
- Provide feedback, approvals, and required materials within a reasonable time.
- Use our Website and services only for lawful purposes.
- Avoid submitting content that infringes another person’s rights or violates applicable law.
- Keep your account credentials secure if an account feature is offered.
You remain responsible for the accuracy of the personal and professional information you provide. Profileva may request clarification or decline to include information that appears misleading or cannot reasonably be substantiated.
5. Service Scope and Delivery
Before work begins, we will communicate the applicable service details, deliverables, fees, and estimated turnaround time through the relevant Website page or direct communication.
Delivery timelines are estimates unless expressly agreed otherwise. Delays may occur if information, approvals, or feedback are not provided on time or if circumstances outside our reasonable control affect delivery.
Any additional work beyond the agreed scope may require a separate fee or revised delivery schedule, which will be communicated to you before the additional work begins.
6. Payments and Pricing
Prices, payment methods, and payment terms will be displayed on the relevant service page or communicated before you confirm an order.
Unless otherwise agreed in writing:
- Payment must be made using an accepted payment method.
- Applicable taxes or transaction charges will be communicated where relevant.
- Work may not begin until the required payment has been received.
- Any additional services or work outside the original scope may incur additional charges with your agreement.
We reserve the right to update our prices for future orders. A price change will not alter an existing confirmed order unless you agree to the change.
7. Cancellations, Refunds, and Revisions
Any cancellation, refund, or revision terms specifically communicated for a service or order will apply to that order, subject to applicable law.
If you wish to cancel a service, request a refund, or ask for a revision, contact support@profileva.com with your order details and the reason for your request.
Where a revision is included in the agreed service, it must relate to the original scope of work. A new direction, additional deliverable, or substantial change may be treated as additional work.
We will review refund and cancellation requests fairly, considering the work completed, the service agreed upon, and applicable consumer-protection requirements. Nothing in these Terms removes any rights that cannot legally be excluded.
8. No Guarantee of Results
Profileva aims to help customers present their professional experience and skills more clearly and effectively. However, we do not guarantee:
- Employment, interviews, promotions, or job offers
- A specific number of profile views, connections, leads, or enquiries
- A particular search ranking, recruiter response, or business outcome
- Any specific result from using LinkedIn or another third-party platform
Professional and business outcomes depend on many factors outside our control, including market conditions, individual qualifications, employer decisions, platform algorithms, and customer actions.
Our services provide assistance with professional presentation and personal branding; they are not a promise of a particular outcome.
9. Intellectual Property
Unless otherwise stated, the Website’s original content, design, branding, graphics, text, and other materials are owned by or licensed to Profileva and are protected by applicable intellectual-property laws.
You may not copy, reproduce, distribute, sell, modify, or commercially exploit our Website content without prior written permission, except where permitted by law.
Subject to full payment and any separate agreement, customer-specific deliverables created for you may be used by you for your own professional or business purposes. Any specific ownership or licensing terms communicated with your order will take precedence for those deliverables.
You retain ownership of the materials and information you provide to us. You grant Profileva permission to use those materials only as reasonably necessary to provide the requested services, communicate with you, and meet applicable legal obligations.
We will not use your identifiable profile, name, or testimonial in public marketing without your permission where permission is required.
10. LinkedIn and Third-Party Services
Profileva is an independent service provider. Unless expressly stated otherwise, we are not affiliated with, endorsed by, or officially connected to LinkedIn Corporation or any other third-party platform.
Third-party platforms operate under their own terms, policies, and technical requirements. We are not responsible for their availability, decisions, algorithms, restrictions, or changes to their services.
You are responsible for complying with the terms and policies of any third-party platform you use.
We do not need your LinkedIn password to provide ordinary profile-writing or optimization services. You should not share your password or other sensitive login credentials with us.
11. Acceptable Use
You agree not to:
- Use the Website for fraud, unlawful conduct, or deceptive activities.
- Submit false, misleading, defamatory, or infringing material.
- Attempt to gain unauthorized access to our Website, systems, or data.
- Introduce malware or interfere with the operation or security of the Website.
- Copy or exploit our content or services in an unauthorized manner.
- Use our services to misrepresent qualifications, employment history, certifications, or professional achievements.
We may restrict or suspend access to the Website or services where we reasonably believe these Terms have been violated, subject to applicable law.
12. Privacy and Personal Information
Our handling of personal information is described in our Privacy Policy.
By using our Website or services, you acknowledge that information may be collected and processed as described in that policy and as permitted by applicable law.
Please review our Privacy Policy for information about data collection, use, disclosure, retention, and your privacy choices.
13. Website Availability and Changes
We aim to keep our Website available and functioning properly, but we do not guarantee uninterrupted access or that the Website will always be free from errors.
We may update, modify, suspend, or discontinue Website features or services where reasonably necessary for operational, security, legal, or business reasons.
We will make reasonable efforts to communicate material changes that affect confirmed service arrangements, where appropriate and required by law.
14. Disclaimers
To the extent permitted by applicable law, the Website and its general content are provided on an “as available” basis.
We make reasonable efforts to provide useful and accurate information, but we do not warrant that all Website content will always be complete, current, error-free, or suitable for every purpose.
Information provided through our services is not a guarantee of employment, income, commercial success, or any other particular outcome.
Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.
15. Limitation of Liability
To the extent permitted by applicable law, Profileva will not be liable for indirect, incidental, special, or consequential losses arising from the use of the Website or services, including loss of profits, opportunities, data, or anticipated business results.
Our responsibility for a particular service will be assessed in light of the agreed scope, the circumstances of the claim, and applicable law.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited.
16. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of our Website or your knowing infringement of another person’s rights through materials you provide to us.
This provision does not apply to the extent a claim results from our own unlawful conduct, negligence, or breach of an obligation that cannot legally be excluded.
17. Changes to These Terms
We may revise these Terms from time to time to reflect changes to our services, business practices, or legal obligations.
The updated version will be posted on this page with a revised “Last updated” date. Where required by law, we will provide additional notice or obtain your consent to material changes.
Your continued use of the Website after updated Terms take effect constitutes acceptance only to the extent recognized under applicable law. Changes to an existing service order will be handled in accordance with the terms applicable to that order and any required agreement.
18. Governing Law and Disputes
These Terms are subject to the laws applicable to the Profileva business, without overriding any mandatory consumer-protection rights that apply to you.
If a dispute arises, we encourage you to contact us first so that we can attempt to resolve it informally.
Where a dispute cannot be resolved informally, it may be handled by a court or other competent authority with jurisdiction under applicable law.
Note: Before publishing, specify the correct governing jurisdiction for your business if legal advice confirms that it should be named here.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
20. Entire Agreement
These Terms, together with any service-specific terms and our Privacy Policy, form the agreement governing your use of the Website and the relevant services, subject to any separate written agreement and applicable law.
If a service-specific term conflicts with these general Terms, the service-specific term will apply to that service to the extent of the conflict.
21. Contact Us
If you have questions about these Terms, our services, cancellations, or other matters, please contact us:
Business: Profileva
Website: https://profileva.com
Email: support@profileva.com